Symmetry Financial Group is a leading provider of life insurance, mortgage protection, and financial solutions. Established in North Carolina, the company focuses on helping families achieve financial security through personalized insurance plans. To understand its reputation in-depth, Symmetry Financial Group BBB, as it highlights the company’s ethical practices, accreditation, and transparency.
In recent years, Symmetry Financial Group has gained recognition for its service quality and agent support. The company is Better Business Bureau (BBB) accredited since 2015 and currently holds an A rating. This accreditation highlights the company’s commitment to ethical business practices, trust, and transparency.
What is Symmetry Financial Group BBB?
Symmetry Financial Group operates as an insurance broker offering financial protection products to individuals and families. Its core mission is to help clients safeguard their futures with customized insurance solutions.
The company’s main products include:
Life Insurance: Provides financial stability for beneficiaries after the policyholder’s death.
Mortgage Protection: Ensures mortgage payments are covered if the primary income earner passes away.
Retirement Solutions: Helps clients plan for a stable and secure retirement.
Symmetry Financial Group uses a multi-level marketing (MLM) business model, allowing agents to earn commissions and recruit others. While some individuals appreciate the opportunity for career growth, others feel MLM structures may not be for everyone.
Symmetry Financial Group and BBB Accreditation
The Better Business Bureau (BBB) is an independent organization that evaluates businesses based on trustworthiness, transparency, and their ability to resolve complaints. Symmetry Financial Group has been BBB accredited since 2015 and currently maintains an A rating.
What Does an A Rating Mean?
- Reliability: The company operates transparently and meets BBB’s trust standards.
- Complaint Handling: Symmetry Financial Group works actively to resolve customer complaints submitted on the BBB platform.
- Customer Trust: BBB ratings give potential customers confidence when choosing insurance services.
BBB accreditation is a strong indicator that Symmetry Financial Group is committed to ethical practices and customer satisfaction.
Products and Services Offered
Symmetry Financial Group provides flexible and tailored insurance products. These services focus on addressing the financial needs of clients in various life situations:
- Life Insurance: Includes both term and whole life policies for families and individuals.
- Mortgage Protection: Helps homeowners ensure their mortgage is paid during times of loss.
- Retirement Planning: Offers solutions to build savings for retirement security.
Chart: Symmetry Financial Group Services Overview
| Service | Purpose | Target Audience |
| Life Insurance | Provides death benefits for families | Families and individuals |
| Mortgage Protection | Covers mortgage payments after loss | Homeowners and buyers |
| Retirement Solutions | Builds long-term financial security | Working professionals, seniors |
These services make Symmetry Financial Group a suitable choice for individuals looking for customized financial protection plans.
Customer Reviews and Complaints on BBB
Symmetry Financial Group’s BBB profile reflects mixed customer experiences.
Positive Feedback
- Many customers praise the professional agents for being knowledgeable and helpful.
- Clients appreciate the clarity and customization of the insurance plans.
- Example Review: “The agent explained all my options and helped me find the best life insurance plan for my family.”
Negative Feedback
- Some complaints mention unsolicited phone calls and aggressive marketing practices.
- Customers have raised concerns about communication delays and difficulties with canceling policies.
- Example Complaint: “I keep receiving calls about insurance quotes even though I didn’t request them.”
Despite these complaints, Symmetry Financial Group responds actively to resolve issues. Many cases are marked as “resolved” on the BBB platform, showcasing the company’s efforts to address customer concerns.
Why Trust Symmetry Financial Group?
For individuals seeking life insurance, mortgage protection, or retirement solutions, Symmetry Financial Group offers valuable services. The company’s BBB accreditation and A rating reflect its reliability and focus on customer satisfaction.
Reasons to Trust Symmetry Financial Group:
- BBB Accreditation: The company meets high transparency and complaint resolution standards.
- Customized Solutions: Tailored insurance products for families and individuals.
- Agent Support: Professional and knowledgeable agents guide clients through the process.
However, customers are encouraged to carefully evaluate the company’s MLM business model and policies to ensure they align with their needs.
Conclusion
Symmetry Financial Group is a reputable insurance provider with a strong focus on financial protection solutions. Its BBB accreditation and A rating signify trust and reliability. While customer reviews reflect both positive experiences and some concerns, the company’s willingness to resolve complaints highlights its commitment to improvement. If you were to Symmetry Financial Group BBB, you would focus on its trust, transparency, and ability to address customer needs effectively.
For those looking for flexible and reliable insurance products, Symmetry Financial Group remains a solid option in 2024. Clients should take time to research plans and communicate clearly with agents to make the most informed decisions.
FAQs
What is Symmetry Financial Group?
Symmetry Financial Group is a financial services company specializing in life insurance, mortgage protection, and retirement solutions. The company operates across the United States using a network of independent agents and focuses on providing customized insurance plans to individuals and families.
Is Symmetry Financial Group BBB Accredited?
Yes, Symmetry Financial Group has been accredited by the Better Business Bureau (BBB) since 2015. It holds an A rating, which reflects the company’s commitment to ethical practices, transparency, and timely resolution of customer complaints.
What Are the Main Customer Complaints About Symmetry Financial Group?
Common complaints include:
- Unsolicited phone calls or marketing outreach.
- Difficulties with communication or policy cancellations.
- Concerns about the company’s multi-level marketing (MLM) business model.
However, the company actively resolves complaints through BBB to maintain customer trust.
What Products Does Symmetry Financial Group Offer?
Symmetry Financial Group offers the following insurance products:
- Life Insurance: Financial protection for beneficiaries.
- Mortgage Protection: Covers mortgage payments in case of income loss.
- Retirement Solutions: Helps individuals plan for financial security after retirement.
These services are tailored to meet the unique needs of clients.
Should I Trust Symmetry Financial Group?
Symmetry Financial Group is a legitimate and BBB-accredited company with an A rating. While there are some negative reviews, many customers appreciate the professional agents, reliable insurance plans, and transparent practices. It is a solid option for those seeking financial protection, but it’s recommended to research the company’s business model and clarify policies before making a decision.
